Shipping

Timeline

Production: 2–5 business days. Shipping: 3–7 business days within the US, 7–14 internationally. Most US orders arrive within 5–10 business days.

Rates

Shipping is calculated at checkout based on your address and the items in your cart. We pass through the carrier’s actual rate — no markup.

Tracking

You’ll get an email with a tracking number as soon as your order ships. If something looks off, email hello@idleoak.com.

Damaged or incorrect orders

If something arrives damaged, doesn’t fit as described, or has a manufacturing defect, email us within 30 days with a photo and your order number. We’ll replace or refund it.